Senior HelpLine

A single phone call to the Council’s Senior HelpLine can give elders, caregivers and others information about services and resources in our area. They can also help initiate referrals to other agencies and, if needed, connect individuals with one of our Case Managers or other staff to provide more individualized assistance. 


1-800-642-5119, If calling from out of state 802-786-5991.
Information and Assistance for individuals age 60 and older.

Our agency’s Senior HelpLine provides information on a wide range of programs and services available to elders in Rutland and Bennington Counties; we can also direct you to resources in other parts of Vermont and across the country. The HelpLine is staffed by professionals with extensive knowledge of what is available to assist elders with the issues they face. Our goal is to assist elders in maintaining their independence at home.

We welcome calls from elders, family members, health professionals or anyone concerned about an elder.

We will:
• Listen to your questions and concerns
• Provide answers and options
• Mail out useful printed materials
• Refer you to programs or agencies that can help
• Or connect you with one of our own Case Managers who can provide you with more in-depth assistance.

Examples of types of information and assistance provided by the Senior HelpLine:
• Telephone numbers to area services and agencies
• Resources for families caring for older family members
• Transportation to medical appointments and essential shopping
• Meals on Wheels
• Community Luncheon Sites
• Senior Housing Information
• Home Care Options
• Options for people who can no longer live alone
• Medicare Supplemental Insurance and Medicare issues
• Fuel, Food, Medical and Financial Assistance Programs
• Pharmacy Assistance
• Telephone Credit Assistance


Information from SVCOA’s Senior HelpLine staff

Senior Housing List

Transportation options in Rutland County

Nursing Homes in the SVCOA area

Residential Care Homes in the SVCOA area

Levels of Care – differences between Residential Care and Assisted Living facilities

Our agency is also an Aging & Disability Resource Center, which provides options counseling for elders and younger persons with disabilities.


Senior Helpline 1.800.642.5119