Case Management

Case managers can:

• Arrange and oversee care plans for clients who qualify for services under the Medicaid Waiver Choices for Care program.

• Help clients solve problems related to Social Security and Medicare.

• Assist clients in applying for public benefits,

• Aid clients in finding aides and housekeepers, and

• Apply for private funding for special needs as resources permit.

Case Managers are State Certified trained professionals who:

• Support and respect older adults rights to make their own life choices.

• Provide confidential personalized assistance to help older adults achieve maximum independence.

• Help older adults to understand and access available programs and services.

A Case Manager will meet with an older adult privately in the individual’s home or at another location and:

• Assess the individual’s situation.
  

• Work with the older adult to identify needs and talk about possible services available to address those needs.

• If the older adult desires, link him or her with appropriate services.

• Coordinate and monitor services as necessary.

• Provide information and assistance to caregivers who are assisting older adults.

There is no charge for case management services provided through SVCOA. Funding for these services comes to SVCOA primarily through the Older American Act. No one will be denied service for lack of ability to contribute. Additional funds that help us provide this service are received from a variety of sources including family and client donations, town funding and Medicaid waiver reimbursement.