State Health Insurance Program (SHIP)

Medicare can feel complicated.

But you don’t have to navigate it alone.

Our State Health Insurance Assistance Program (SHIP) provides free, unbiased help to Vermonters with Medicare questions. Before giving us a call, you may find the answer you’re looking for in the frequently asked questions below.

If you still need help or would like to speak with someone directly, our team is here to assist.

SVCOA Helpline: 1-800-642-5119
Medicare: 1-800-MEDICARE (1-800-633-4227)

Take a moment to browse the questions below.

Your answer may be just a click away.

Promotional graphic for SVCOA's free New to Medicare classes. Monthly online sessions help people understand Medicare, ask questions, and make informed coverage decisions. Registration is available by calling 1-800-642-5119 or emailing lduffy@svcoa.net for the Zoom link.
SVCOA HelpLine
1-800-642-5119

The HelpLine is a toll-free, confidential service that provides older Vermonters, caregivers and others with information, referrals and assistance toward accessing local, state or national resources and services.